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Research Foundation

Our software-based tools are supported by databases that contain over 7,000 Fundamental Business Activities (FBA’s) and the Steps, Tasks, and Processes (STP’s) that support the FBA’s. From our initial research and continuing assessments and performance measurements, we have identified what the better performing organizations do in terms of the FBA’s and the STP’s (all enterprises run on an engine that are supported by the FBA’s and STP’s). Therefore, we are able to identify what is required to achieve and sustain peak performance (what FBA’s and STP’s are used to support the organization and how well is the organization performing them) resulting in “Best-in-Class” results.

We have validated that the better performing enterprises identify their missing FBA’s and STP’s and take proactive steps to manage them, therefore consistently having better and more sustained performance.  Their offerings are more successful, their business infrastructure more effective, and their processes more efficient. Unfortunately, it is a small percentage of organizations, five to six percent (5%-6%) that have this KEP™ (Knowledge, Experience, and Performance).  Therefore, having a suite of software-based tools that provides this capability is invaluable to our customers.

 

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